FAQ
Collection of most asked questions
Product
Subscription
Troubleshooting
Product
Is Lattics suitable for all academic disciplines writing?
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How do I start using Lattics?
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Can I use Lattics on a mobile device?
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Does Lattics support cloud synchronization?
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Can Lattics integrate with Zotero?
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Is Lattics app safe?
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Could I share feedback or advice in product development?
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Can I export my Lattics data?
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Subscription
Is Lattics app free or there a free plan?
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How Can I Cancel or Refund a Subscription?
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About payment methods
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Can I issue an invoice when subscribing to a package?
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Is there a student discount?
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How do I get the Premium version?
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Troubleshooting
I Forgot My Password, how to reset?
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How to update Lattics?
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I tried to install Lattics on Windows, but there's a security warning saying I shouldn't install the app!
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I cannot dismiss the security warning on Windows and therefore cannot install the app!
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When installing Lattics on a Windows system, a pop-up window "Do you want to search for the app in the Microsoft Store?" pops up. If you click No, it cannot be installed.
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I found an issue!
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Can't find what you're looking for?
Checkout Video Tutorials or User Guide for more support.
Or contact us: support@auramarker.com